Invoices & Fees
CaseBright's billing module lets you create invoices, track fee items, record payments, and give clients a clear picture of what they owe.
Navigate to Invoices in the left sidebar.
1. Key Concepts
| Term | Definition |
|---|---|
| Fee Item | A single charge line — a service fee, filing fee, or disbursement |
| Invoice | A document grouping one or more fee items to present to the client |
| Retainer | An upfront amount paid before work begins; tracked separately |
2. The Invoices List
The Invoices list shows all invoices across your organization. From here you can:
- Search by client name or invoice number
- Filter by status (Draft, Sent, Partially Paid, Paid, Overdue, Cancelled)
- Sort by date, amount, or client
- Click any row to open the invoice detail
3. Creating an Invoice
- Navigate to Invoices.
- Click New Invoice.
- Select the client.
- Optionally link the invoice to a case.
- Add fee items:
- Type a description (e.g., "I-485 Filing Fee")
- Enter the amount
- Select the fee type
- Set the due date.
- Set the status to Draft until you're ready to send.
- Click Save.
Sending an invoice
- Open the invoice.
- Click Send to Client.
- CaseBright sends the invoice to the client's email and makes it available in their client portal.
4. Recording a Payment
- Open the invoice.
- Click Record Payment.
- Enter the amount paid, payment date, and payment method (check, credit card, wire, etc.).
- Click Save.
The invoice status updates automatically:
- If partial payment → Partially Paid
- If fully paid → Paid
5. Fee Item Statuses
Individual fee items track their own status:
| Status | Meaning |
|---|---|
| Pending | Not yet paid |
| Paid | Payment received |
| Waived | Fee waived (no charge to client) |
| Cancelled | Fee removed from the invoice |
6. Case-Level Fee Items
Fee items can also be added directly from a case (see Cases → Fee Items). Fee items added in a case can then be pulled into an invoice:
- Create a new invoice for the client.
- Click Add from Case.
- Select the case and the fee items to include.
- The items populate the invoice automatically.
7. Invoice Statuses
| Status | Meaning |
|---|---|
| Draft | Not yet sent to the client |
| Sent | Delivered to the client |
| Partially Paid | Some payment received |
| Paid | Paid in full |
| Overdue | Past the due date with an outstanding balance |
| Cancelled | Invoice voided |
8. Tips
- Always set invoices to Draft first to review before sending.
- Use Waived for fee items you've decided not to charge — this keeps a clear audit trail vs. deleting the line.
- The client sees their invoices and payment history in the Client Portal.